In large and small groups, experts say confronting volunteers sometimes necessary Related content Staffers play key role in smooth governance of associations Difficult boards can be the toughest part of a CEO's job Dealing with your board isn't so hard. All it takes is extrasensory perception. Then add an Eagle Scout's ability to inspire trust, a lawyer's penchant for defining responsibilities, a therapist's ear for listening, a diplomat's knack for consensus and a military officer's reputation for candor and—when necessary—confrontation. That last point—knowing when to stand up to the board—is the hardest but sometimes the most critical, association executives and… Read More